Terms and Conditions

Terms and Conditions

Welcome to Nexoz. These Terms and Conditions govern your access to and use of our website located at nexoz.shop, including any purchases you may make through the site. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms. These terms apply to all visitors, users, and others who access or use the Service. We recommend saving a copy of these Terms for your records. The effective date of these Terms is continuously updated whenever modifications are made.

Acceptance of Terms

By visiting this website, placing an order, or otherwise using our services, you confirm that you accept these Terms and Conditions in full. If you do not agree to all of these terms, you must not use our website or make any purchases. We reserve the right to update, amend, or revise these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

Products and Services

Nexoz operates as a cross-border e-commerce business selling apparel directly to consumers worldwide. Our catalog specializes in high-quality, custom-designed T-Shirts and Hoodies. While we strive to display accurate images, colors, and descriptions of our products, the actual items you receive may vary slightly from what is pictured due to manufacturing processes, screen settings, or regional production batches. We reserve the right to modify, discontinue, or change the design, availability, or features of any product at any time without liability.

Pricing and Payment

All prices displayed on our website are listed in the currency shown at the point of purchase and are subject to change without prior notice. We accept secure payments through trusted third-party payment processors to ensure your financial data remains protected during checkout. Placing an order does not constitute acceptance; all orders are subject to verification, stock availability, and final confirmation by Nexoz. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases of pricing errors, suspected fraud, or inventory shortages.

Shipping Policy

We currently ship to the countries and regions explicitly listed on our website. Shipping costs are automatically calculated at checkout based on your destination, package weight, and selected delivery method. Standard processing time is 1–3 business days, followed by an estimated international delivery window of 7–21 business days, depending on local postal services. Please note that Nexoz is not responsible for delays caused by carrier issues, weather, or customs clearance procedures. Customers are solely responsible for paying any applicable customs duties, import taxes, or brokerage fees incurred in the destination country.

Return and Refund Policy

If you are unsatisfied with your purchase, you may initiate a return within 30 calendar days of delivery. To qualify for a return, items must meet the following condition requirements:

  • Unused, unwashed, and free of odors or stains
  • In original condition with all tags attached
  • Accompanied by proof of purchase or order number

Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect. Once your return is inspected and approved, refunds will be processed to your original payment method within 5–10 business days. To start a return, please contact our customer support team with your order number. Certain items, including personalized prints or marked final-sale merchandise, are not eligible for returns or exchanges.

Warranties and Disclaimers

All products and services provided through Nexoz are supplied “as is” and “as available” without warranties of any kind, either express or implied. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. While we aim to keep our website operational and error-free, we do not guarantee that our site will be uninterrupted, secure, or free from technical glitches, viruses, or other malfunctions. Your use of the website is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Nexoz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses. Our total liability for any claim arising out of or related to these Terms, our website, or your purchase shall be strictly limited to the amount actually paid by you for the specific order giving rise to the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, or otherwise.

Intellectual Property

All content hosted on this website, including but not limited to logos, graphics, text, layout, product designs, and branding materials, is the exclusive property of Nexoz and is protected by international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to browse and purchase products for personal use only. Unauthorized reproduction, distribution, modification, or commercial exploitation of any website content or product designs is strictly prohibited and may result in legal action.

Governing Law and Dispute Resolution

These Terms and Conditions, along with any disputes arising from your use of this website or purchase of products, shall be governed by and construed in accordance with the laws of the jurisdiction where Nexoz is legally registered, without regard to conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the competent courts located within that jurisdiction. Parties agree to attempt good-faith negotiation before pursuing formal dispute resolution, which may include mediation or arbitration as outlined under applicable consumer protection regulations.

Changes to These Terms

Nexoz reserves the absolute right to modify, update, or replace these Terms and Conditions at any time. Changes become effective immediately upon publication on this webpage. It is your sole responsibility to review these Terms periodically for updates. Continued use of the website after any modification constitutes your acceptance of the revised Terms. If a material change affects your rights or obligations, we will provide clear notice via email or a prominent website banner.

Contact Us

If you have any questions about these Terms and Conditions, please contact us using the details below:

Our Store Solutions

📍 Address: 3638 Manor Road, Londonderry, United Kingdom

📧 Email: contact@nexoz.shop

📞 Phone: 015242 86996

🌐 Web: nexoz.shop

You may also visit our official website at nexoz.shop for additional information, order tracking, and policy updates.